Stepping Stones Mental Health

Insurance & fees

Clear information before therapy begins.

Understanding cost and coverage is an important part of choosing care. We will help clarify the available payment options before your first appointment.

Planning for care

Know what to expect before you schedule.

Insurance benefits and financial responsibilities can vary by plan and circumstance. Please contact the practice to confirm current participation, session rates, and applicable policies.

No appointment needs to be scheduled until you have had an opportunity to ask questions and understand the expected cost.

01

Using insurance

Confirm your coverage.

Contact the practice with your insurance plan information to ask whether Richard currently participates with your plan. Your insurer can also explain your behavioral-health benefits.

Accepted plans Please contact the practice to confirm
02

Private pay

Understand the session rate.

Private-pay fees will be discussed before scheduling so you can make an informed decision. You are welcome to ask about individual and couples session rates during an initial inquiry.

Current rates Provided directly before scheduling

If you plan to use insurance

Three helpful steps.

Taking a few minutes to confirm benefits can help prevent surprises later.

1

Contact the practice

Ask whether Richard currently accepts your specific insurance plan and whether space is available.

2

Call your insurer

Ask about outpatient mental-health coverage, deductibles, copayments, coinsurance, and authorization requirements.

3

Review the details

Confirm the expected arrangement before choosing an appointment time.

Other financial details

Questions worth asking.

These details can affect the cost of care. The practice will provide confirmed information before it applies to you.

Out-of-network care

Reimbursement & superbills

Ask whether out-of-network documentation is available and contact your insurer to learn whether your plan offers reimbursement.

Attendance

Cancellation policy

Please provide at least 24 hours’ notice when cancelling or rescheduling an appointment. Cancellations made with less than 24 hours’ notice, as well as missed appointments, may be subject to a fee of up to $50.

Payment

Methods & timing

Ask which payment methods are accepted and when copayments, coinsurance, deductibles, or private-pay fees are collected.

Cost questions

Estimates & documentation

If you are paying without insurance, ask what written cost information is available for the anticipated course of care.

A helpful reminder

Your insurance company determines your benefits.

Confirmation from the practice is not a guarantee of payment by an insurer. Coverage can depend on eligibility, deductibles, medical-necessity requirements, authorizations, and the specific terms of your plan.

Questions about cost or coverage?

Start with a straightforward conversation.

Reach out to ask about current insurance participation, private-pay rates, and next steps.

Contact the Practice